Privacy Policy

How we handle your data at EBillZen

Last updated: Feb 02, 2026

Overview: This Privacy Policy explains how EBillZen collects, uses, stores, and protects information when you use the mobile application.

EBillZen helps homeowners manage sub-meter information. By using the App, you agree to the practices described below.

1. Information We Collect
  • Account Data: Phone number (for login) and basic Google account info (email, name).
  • Meter Data: Meter identifiers, readings, renter names, and rates.
  • Device Data: Basic technical data for troubleshooting.
Note: We do not require or collect GPS/location data.
2. How We Use Your Information
  • To authenticate users via Phone or Google.
  • To calculate monthly bills and display history.
  • To provide customer support and prevent fraud.
3. Sharing of Information

We do not sell your personal information. Sharing occurs only with service providers (for hosting/OTP) or when required by law.

4. Your Choices
  • Update: Modify meter data directly in the app.
  • Delete Account: Request full deletion via settings. This is irreversible.
5. Contact Us

If you have questions about this policy:

Innovate Nest Labs
Email: innovatenestlabs@gmail.com
Location: Uttar Mawna, Gazipur, Bangladesh